NAPMW July General Session Meeting

Take Advantage Of Your Unfair Advantage

Do you know what your Unfair Advantage is?  In an industry where products and programs can be the same across the board, it is YOU that has to stand out and make the customer the hero of their story.  To stand out you have to have an Unfair Advantage.

In this presentation, Mary Kay Scully, Director of Customer Education for Enact will show you how to create and/or enhance your brand through stories of what individuals and companies have done in crowded fields to identify, develop and deploy a brand that truly sets them apart  and ahead of their competition.

As Enact's Director of Customer Education, Mary Kay leads the development of our customer education curriculum. With 28 years of experience at Enact, she has also served as an E-Business Development Manager, Director of Customer Education and Organizational Effectiveness, and as a Service Center Manager. Prior to Enact, she held Loan Officer positions at various mortgage companies in the Mid-Atlantic states. Mary Kay’s extensive and varied experience make her a nationally sought-after instructor and round table participant for topics as far reaching as Purchase Transaction Best Practices to HMDA.

Mary Kay is a graduate of the National School of Banking and received an MBA from Fairfield University,. She has held Series 7 and Series 63 (Uniform Securities Agent License). She has been a function Black Belt in Six Sigma Quality and is a Certified Trainer in DiSC Behavioral Profiling, Chairman of the Mortgage Bankers Association of New Jersey Women's Committee (2019), Mortgage Professional America Elite Women Award in 2017 and 2018

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Register today for the NAPMW July general session meeting.

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